Made to order
Built around your favorite photo
Choose a clear reference image and tell us the details you never want to forget.
A Handcrafted Portrait of Your Beloved Pet
Turn your pet’s photo into a one-of-a-kind leather portrait charm, handcrafted to celebrate the details that make your pet special.
• Hand-carved and hand-painted by skilled leather artisans from your pet’s photo.
• Crafted with an Italian vegetable-tanned cowhide exterior and a Japanese Tochigi leather interior.
• Free standard shipping on your original order.
• Five years of complimentary refurbishment service. Customers are responsible for shipping costs associated with refurbishment.
• Size: 7 cm (2.76 in) round.
Please select your preferred edge color before adding your custom portrait to the cart.
Haven’t Chosen Your Photo Yet?
No photo ready? You can place your order now and email your pet’s photo to allen.z@soulfeltstudio.net within 48 hours. We’ll confirm that your photo is suitable before production begins.
Need Help Choosing a Photo?
Not sure which photo will work best? Email us at allen.z@soulfeltstudio.net for a free photo review. We’ll respond within 24 hours.
Materials
Exterior: Italian vegetable-tanned cowhide.
Interior: Japanese Tochigi leather.
The leather may soften and develop a natural patina with use, making each piece uniquely yours.
Size
7 cm (2.76 in) in diameter.
Edge Color Options
Natural Tan, Dark Brown, Dusty Pink, and Matte Black.
What’s Included
One hand-carved leather pet portrait charm, measuring 7 cm (2.76 in) in diameter.
The gold ring and additional pendant shown in some photos are not included.
1. Place Your Order
Select your preferred leather edge color and place your order. Upload your pet’s photo at checkout, or email it to us within 48 hours.
2. Photo Review
We’ll review your photo and contact you by email within 24 hours to confirm that it is suitable for your portrait.
3. Handcrafted for You
Once your photo and customization details are confirmed, our artisans begin carving your portrait. Production typically takes 7–10 business days.
4. Preview Your Portrait
Before shipping, we’ll send you photos and a video of the finished piece so you can review the result.
5. Shipping & Delivery
Free standard shipping is included with your original order. Shipping time depends on the destination and the carrier.
Production: 7–10 business days after your pet’s photo and customization details are confirmed.
Shipping: Free standard shipping. Delivery typically takes 10–15 business days after dispatch.
Estimated Timeline: Allow approximately 17–25 business days for production and shipping, excluding any unexpected delays.
Before Production Begins
You may cancel your order for a full refund before production starts.
Preview Before Shipping
We’ll send you photos and a video of your finished portrait before shipping. If you have any concerns about the finished piece, please contact us before shipment so we can review them with you.
Handcrafted with Care
Each portrait is hand-carved and hand-painted. Because every piece is handmade, it is an artistic interpretation of your pet rather than an exact 1:1 replica of the original photo.
5-Year Complimentary Refurbishment
We offer complimentary refurbishment for eligible leather surface wear, loose stitching, and fading within five years. The refurbishment service is free, but customers are responsible for shipping costs associated with refurbishment. Please contact us for instructions before sending your item.
Custom Order Policy
Once production begins, orders cannot be returned or exchanged due to a change of mind. Confirmed quality issues will be reviewed in accordance with our quality policy.
How to Choose the Best Photo
A great portrait starts with a great photo.
For the best result, choose a clear, well-lit front-facing or three-quarter-angle photo of your pet. Make sure the eyes, nose, and other facial features are visible.
• Choose a sharp photo with natural lighting.
• Avoid heavy shadows, blurry images, and filters that change your pet’s appearance.
• Make sure the face is not covered by clothing, toys, or other objects.
• Photos showing distinctive markings, coat patterns, and facial expressions help us capture your pet’s unique character.
Not sure your photo will work? Contact us for a free photo review before production begins.
Made to order
Choose a clear reference image and tell us the details you never want to forget.
Proof first
We send a design proof for you to review before crafting begins.
Questions?
Use the contact page for guidance before or after you place an order.
Our custom leather pet portraits are handcrafted by experienced artisans. Production typically takes 7–10 business days after your pet’s photo and customization details have been confirmed.
We’ll keep you updated throughout the process and send you photos and a video of your finished portrait before shipping.
After you place your order, we will contact you via email within 24 hours to confirm all customization details, including the photo of your pet. This step ensures that your leather carving is fully personalized and perfectly captures your pet's unique features and expression.
We offer complimentary refurbishment for eligible leather surface wear, loose stitching, and fading within five years.
The refurbishment service itself is free of charge. Customers are responsible for shipping costs associated with refurbishment.
Please contact us before sending your item so we can review your request and provide the appropriate shipping instructions.
Because each pet portrait is custom-made, change-of-mind returns and exchanges are not accepted once production has begun.
You may cancel your order for a full refund before production starts.
If your item arrives with a quality issue, please contact us with photos of the issue. We’ll review the case in accordance with our quality policy.
Standard shipping for your original order is free.
Shipping costs associated with our 5-year refurbishment service are the customer’s responsibility.
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